Privacy Policy
Last updated: 06-Jun-2025 Effective date: 06-Jun-2025This Privacy Policy describes the policies of Epyx SpA, Via Bruno Buozzi, 5, Pavia, 27100, Italy, email: info@totalfly.aero, phone: +39 353 358 9199, regarding the collection, use, and disclosure of personal information we collect when you use our website (https://www.totalfly.it) (hereinafter referred to as the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
We may update this Privacy Policy at any time without prior notice. The updated version will be posted on the Service. The updated version will take effect 180 days after being posted. By continuing to access or use the Service after that date, you agree to the updated Privacy Policy. We recommend reviewing this page periodically.
Information We Collect
We collect and process the following personal information:
- Name
- Phone
- Work address
- Payment information
How We Collect Your Information
We collect information in the following ways:
- When you fill out a registration form or voluntarily submit personal data
- Through interactions with the website
- From public sources
How We Use Your Information
We use the information collected for the following purposes:
- Marketing/promotion
- Account creation
- Testimonials
- Feedback collection
- Enforcement of Terms and Conditions
- Payment processing
- Customer support
- Administrative purposes
- Targeted advertising
- Order management
- Website security
- Dispute resolution
- User account management
If we intend to use your information for any other purpose, we will request your explicit consent and use the information only for those purposes for which consent was given, unless required otherwise by law.
How We Share Your Information
We will not share your personal information with third parties without your consent, except in the following limited cases:
- Advertising services
- Legal authorities
- Statistical analysis
- Data collection and processing
Such third parties are authorized to use the information solely for the specified purposes and will not retain the data longer than necessary.
We may also disclose your information in order to: (1) comply with applicable laws or legal processes; (2) enforce our contractual agreements; (3) respond to claims regarding misuse of the Service. In the event of a merger or acquisition of our company, your data may be transferred to the new owners.
Retention of Your Information
Personal data will be retained for 90 days to 2 years after account closure, or for as long as necessary to fulfill the purposes stated. Certain data may be retained longer to comply with legal obligations, tax purposes, or fraud prevention. Aggregated or anonymized data may be retained indefinitely.
Your Rights
Under applicable data protection laws, you have the right to access, correct, delete your personal data, request a copy, restrict processing, object to processing, or transfer your data to another entity. You may also revoke previously given consent or lodge a complaint with a supervisory authority. To exercise these rights, write to: info@totalfly.aero. We will respond as required by law.
You may also opt out of receiving marketing communications by contacting us at the same email address.
Please note that refusal or withdrawal of consent for certain types of processing may affect your ability to access or use related services.
Cookies and Similar Technologies
For more information on our use of cookies and how to manage them, please refer to our Cookie Policy.
Security
We value the security of your data. We implement reasonable safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure; therefore, the transmission of data is at your own risk.
Third-Party Links and Data Use
Our website may contain links to external sites not operated by us. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
Data Protection Officer
If you have questions or concerns regarding the processing of your data, you may contact our Data Protection Officer at: Epyx SpA Via Bruno Buozzi 5, 27100 – Pavia Email: info@totalfly.aero